Vendor Name: HP
Exam code: HP3-031
Exam Name: HP LaserJet 3000 and 3380/90 AIO series
Click the link below to get full version
http://www.certifyguide.com/exam/HP3-031/
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Question: 1
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What three areas of the scanning mechanism have been
improved to result in faster scan speed?
A. firmware, software, and hardware
B. power save mode, wake-up time, and formatter
C. firmware, HP LaserJet scan software, and scanner bulb
warm up time
D. scanner head start position, scanner bulb warm-up
time, and firmware
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Answer: A
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Question: 2
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What allows remote status and diagnostics of HP LaserJet
3055 for multiple users?
A. Toolbox FX
B. Embedded Web Server
C. Printer Driver
D. Send Fax Utility
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Answer: A
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Question: 3
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How should you install an HP LaserJet 3015, 3020, 3030,
and 3380 all-in-one device self-tapping screw?
A. First turn the screw counterclockwise to align it with
the existing threads. Then turn it clockwise to tighten.
B. Use a flathead screwdriver to tighten the screw until
it is flush against the side of the all-in-one device.
C. Use a #2 Philips head screwdriver to tighten the screw
as tightly as you can, Over-tightening of this type of screw is impossible.
D. Use a Torx head screwdriver to tighten the screw as
tightly as you can. Over-tightening of this type of screw is impossible.
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Answer: A
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Question: 4
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When should a customer run the scrubber?
A. only with a failed software-first installation
B. only with a failed hardware-first installation
C. for either a failed software-first or hardware-first
installation
D. never, for use by authorized personnel only
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Answer: B
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Question: 5
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A customer calls because he has been unable to install
the software for this all-in-one device. He is running Windows 2000 as a
client.
What do you tell the customer?
A. The all-in-one device does not support Windows 2000.
B. The all-one-device supports only Windows 2000 Server.
C. The all-in-one device must be installed by a member of
an IT department.
D. The person installing the all-in-one device must have
administrative privileges to install the software.
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Answer: D
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Question: 6
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If a customer needs to return the device to an HP repair
center for servicing,____.
A. the customer should print a configuration page and
ship it with the device
B. the customer should uninstall any system software on
the device before shipping the device
C. the customer should remove the input trays and package
them separately before shipping the device
D. the customer should remove and retain the print
cartridge before shipping the device
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Answer: D
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